Privacy Policy
Get More Math takes the privacy of our users with as much seriousness as we do the education of our students.
This policy was last updated on July 12, 2022.
The following paragraph is intended as a “read easy” overview of the information we collect from our “users.” Our users are teachers and students.
In the Get More Math platform we have the following types of users:
- Teachers
- Students
For Teachers, we collect the following information:
- First and Last Name
- Password
- Educational role
- Email Address
- Telephone Number
- School Name
- School District
- How you heard about us
- State
- City
- Country
For Students (including children under the age of 13), we collect the following information:
- First and Last Name (pseudonyms can be used)
- Username/ID
- Password
- Classroom Code (for students to join a teacher’s online classroom)
- UniqueID (optional for school use only)
Get More Math is committed to protecting student data by complying with the Family Educational Rights and Privacy Act (FERPA), and the Children’s Online Privacy Protection Act (COPPA). We are committed to reviewing and complying with applicable state and local laws, statutes, and regulations as they are passed.
Get More Math has taken the Student Privacy Pledge, and we are proud members of the Student Data Privacy Consortium. We value your trust and are committed to using student data for the sole purpose of providing quality education services to the student.
This Privacy Policy (this “Policy”) describes the collection of Personal Information by Get More Math (the “Company”, “we”, or “us”) from visitors of our Web site at https://www.getmoremath.com (the “Website”), users at our customer login pages, as well as all related applications, widgets, software, tools, and other services provided by us and on which a link to this Policy is displayed (collectively, together with the Website, our “Services”). This Policy also describes our use and disclosure of such information. By using our Services, users consent to the collection, use, and disclosure of Personal Information in accordance with this Policy. This Policy is incorporated by reference into our Terms and Conditions and subject to the provisions of the Terms and Conditions. For information regarding our practices with respect to information knowingly collected from children under the age of 13, please read the section Notice to Schools and Parents of Children Under 13 Years of Age.
Personal Information
“Personal information,” as used in this Policy, is information that specifically identifies an individual, such as an individual’s name, address, telephone number, or email address, or as that term may otherwise be defined by applicable law. Please refer to the list above as to what information is collected from teachers and students. Personal information also includes information about an individual’s activities, such as information about his or her activity on our Services (such as the individual’s performance, scores, and lesson progress).
Collection of Information
Collection of Voluntarily Provided Information
We collect Personal Information that our users provide to us in a variety of ways on our Services. These include the following:
Email Newsletters (Teachers). We may offer email newsletters from time to time on our informational website https://www.getmoremath.com. Newsletters are intended for educators or parents. If an educator or parent signs up to receive a newsletter from us, we collect their email address. We do not offer newsletters to users on our teacher or student login pages.
User Accounts and Profiles (Teachers and Students). Our Services give teachers the ability to register for a service account and to create and update a teacher profile. We collect the Personal Information the teacher provides to us in the course of registering for an account or creating or updating a teacher profile, which includes first and last name, educational role, email address, password, telephone number, school name, school district. Teachers can also create student accounts, in which case we collect from the teacher the student’s first and last name, username/ID (which is automatically generated), system-generated password, UniqueID (optional for school use only).
Alternately, the teacher can help the student create their own account by providing them a classroom code and URL, in which case we collect from the student, the student’s first and last name, username/ID, student-selected password, and classroom code. Students cannot create an account without a teacher providing them a classroom code.
Interactive Features (Teachers). Our Services contain interactive functionality that allows teachers to upload or post user content such as curriculum, work, or practice sets (the “User Materials”). We collect any Personal Information that may be provided in the course of using interactive features.
Correspondence (Anyone). If contacted by email, using a contact form on the Services, or by postal mail, fax, or other means, we collect the Personal Information contained within, and associated with, the correspondence.
Contests and Sweepstakes (Educators). We may conduct or sponsor special contests, sweepstakes, and other promotions that educators may enter or otherwise participate in. If an educator participates in any such sweepstakes or other promotion, we will collect Personal Information provided to us in connection with entry.
Automatic Information Collection
When using our services, some information is collected automatically. The information that is automatically collected varies based on the website or page being accessed and the type of user.
On our Student App https://gmm.getmoremath.com/student.html we collect information solely for the purposes of providing and improving our services to the student. When students access our Services we automatically collect their browser’s Internet Protocol (IP) address, browser type, the nature of the device from which the user is visiting the Services (e.g., a personal computer or a mobile device), the actions they take on our Services, and the content, features, and activities they accessed and participated in on our Services. We may collect this information using technologies such as standard server logs, and cookies. We collect minimal analytics on the student login website, such as whether a student is currently logged in. We do not advertise to students at any time.
On our Teacher App https://teacher.gmm.getmoremath.com we collect information solely for the purposes of providing and improving our services to teachers. When teachers access our services, we automatically collect their browser’s Internet Protocol (IP) address, browser type, the nature of the device from which the user is visiting the Services (e.g., a personal computer or a mobile device), the actions they take on our Services, and the content, features, and activities they accessed and participated in on our Services. We may collect this information using tools such as FullStory and Google-Analytics, and technologies such as standard server logs, and cookies. We use this information to administer, operate, and improve the Website and Services.
On our Informational Website https://getmoremath.com we collect information for marketing purposes. We assume if you are visiting our site, you are interested in our product and how it can help you. We may track how you came to our informational website, such as if you clicked on an ad or banner we ran, we may use tracking technologies such as cookies, web beacons and other marketing tools such as customer relationship managers, email, banners, ads and analytics to advertise our service to you. We also may collect information regarding a teacher or potential customer’s interaction with email messages, such as whether they opened, clicked on, or forwarded a message. We use this information to administer, operate, and improve the Website and Services, and to develop relationships with potential customers. We do not knowingly advertise to students at any time.
Information from Other Sources
If a customer decides to register and grant access to a third-party authentication or rostering service, such as Google or Clever, Get More Math may also collect other personally identifiable information that they have provided to the respective integrated service. The personally identifiable information that is received will only be used for the purposes described in this privacy policy. Get More Math’s access to the third party authentication account may be revoked at any time by updating the appropriate settings in the account preferences of the integrated service. Please review each integrated services’ terms of use and privacy policies carefully before using their services and connecting to our website.
We may receive information about users, including Personal Information, from other sources such as from a school’s third-party service providers and may combine this information with other Personal Information we maintain about the user, in addition, teachers may be given the option to export their students’ school information from their Get More Math account to their school’s third-party service providers, including learning management systems, student information systems, or a digital gradebook. To facilitate such a transfer, we may collect some information about the teacher and the students from such school’s service provider to transfer the appropriate data to it.
Use of Personal Information
We use Personal Information collected from students to:
- Provide the Services to the student, including allowing students to complete assigned work and play available games (if applicable – the teacher may enable this functionality), to keep track of student progress and performance (including earned points and game credits, if the game functionality is enabled)
- Create and maintain the student’s account
- Prevent fraudulent use of our Services
We do not use student Personal Information collected during the use of our Services for any purpose other than those set forth above, which are intended for educational purpose of becoming more efficient at mathematics. Please note that we do not contact students directly for any purposes. We do not advertise to teachers or students while logged into our services. We do not knowingly advertise to students at any time. We do not sell Student Data under any circumstances.
We use Personal Information from teachers to:
- Provide the Services
- Create and maintain the teacher’s account
- Respond to correspondence sent to us
- Enhance, improve, operate, and maintain our Services
- Prevent fraudulent use of our Services
- Send informational in-app system transactional messages
- Send informational in-app system notifications about new features, outages, and maintenance
- Send email newsletters, which may include marketing information regarding products and services we think may be of interest to them
- Send survey invitations
- To administer sweepstakes or contests
Disclosure of Personal Information
We may disclose Personal Information to third parties as follows:
Service Providers
We may disclose Personal Information to third-party service providers (e.g. data storage and processing facilities) to assist us in providing and improving our Services. We only share information with service providers needed to operate and deliver our service. We ensure that our service providers have security and privacy practices and principals that are equal or higher than the principles of the Student Data Privacy Pledge.
School’s Service Providers
We may disclose Personal Information to a school’s third-party service providers at the school’s request. Such service providers may include learning management system providers, student information system providers, and digital gradebook providers.
Business Transfers
Information about our users, including Personal Information, may be disclosed and otherwise transferred to an acquirer, or successor or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which Personal Information is transferred to one or more third parties as one of our business assets. In such an event, Get More Math will make efforts to provide notice to schools before disclosing or transferring student data. We will not transfer student data unless the recipient has committed to the principles in the Student Privacy Pledge or has equally strong privacy practices in place, or we will provide schools notice and allow them to opt-out of the transferring of the student data and accounts.
To Protect our Interests
We also disclose Personal Information if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Services and other users of the Services.
Choice
As noted above, we may send promotional communications to teachers and educators. Teachers and educators who receive commercial email from us may unsubscribe at any time by following the instructions contained within the email, by sending your request to us by email at unsubscribe@getmoremath.com, or by writing to us at the address given at the end of this Policy.
Please be aware that if a teacher or educator opts-out of receiving commercial email from us, it may take up to ten business days for us to process the opt-out request, and they may receive commercial email from us during that period. Additionally, if a teacher opts-out from receiving commercial email from us, and is still an active user, the teacher will continue to receive administrative messages from us regarding our Services.
Access
If you wish to access or amend Personal Information we hold about your teacher account, you may contact us at privacy@getmoremath.com. If a school requests that we delete teacher accounts on any of our Services (via email, or otherwise), we will do so within a reasonable period of time, but we may need to retain some Personal Information in order to satisfy our legal obligations or where we reasonably believe that we have a legitimate reason to do so. For information about requests related to student accounts, please see the COPPA Information section below.
COPPA Information
The primary goal of the Children’s Online Privacy Protection Act (“COPPA”) is to place parents in control over what personal information is collected from their young children online. It is important to note that children, including children under the age of 13, cannot register to use our Services on their own, they are registered by or with a teacher as described above.
Notice to Schools and Parents of Children Under 13 Years of Age
We recognize the need to provide further privacy protections to personal information we collect from children under 13 years of age using our Services. When we intend to collect personal information from children, we take additional steps to protect children’s privacy. This notice provides information for schools and parents of children under 13 years of age about our practices with respect to such information that we collect from children who are registered to use our Services. We do not knowingly collect, use, or disclose personal information from children under 13 years of age without a school’s authorization. In this section of the Privacy Policy, we use the term “personal information” as such term is defined COPPA and the Federal Trade Commission’s rules implementing COPPA.
Parents’ Rights under COPPA
Parents and guardians of children under 13 years of age may request that we provide a description of the types of personal information collected from children, direct us to delete the personal information that we have collected from a child, and refuse to permit our further collection or use of the personal information collected from the child. To do so, please contact the student’s teacher or school. You may also contact us at privacy@getmoremath.com and we will help contact the appropriate teacher or school. If you do not have access to email, or if you otherwise prefer to use postal mail to communicate with us, please contact us by writing us at the following address: Get More Math, PO BOX 5045, Sonora, CA 95370. Please also be aware that if you refuse to permit our further use or collection of information from your child or have directed us to delete your child’s personal information, we may not be able to provide the Services to your child and may close his/her account. Additionally, we will direct you to your child’s teacher or school to verify your identity before permitting access to review your child’s personal information or before fulfilling a request as described in this section.
Operator of this Web Site or Online Service / Contact Information
The operator collecting or maintaining personal information from children through this Website or online service is Get More Math (“Company,” “we,” or “us”). Our address is PO BOX 5045, Sonora, CA 95370. Our contact email address is privacy@getmoremath.com, and our telephone number is (209) 288-5550.
Information Collected by Us from Children
We collect the following information from students, including children under 13 years of age during our registration process:
- First and Last Name
- Username/ID
- Password
- Classroom Code (for students to join a teacher’s online classroom)
- UniqueID (optional for school use only)
We also may collect the following additional information from students, including children under 13 in the context of using our Services:
- Information about the child’s activities on our Services, including the child’s participation in our online adaptive math learning program, the lessons he or she participates in, the answers he or she provides, and his or her performance on those lessons, tests, and curricula.
- We also may collect and use persistent identifiers, such as IP addresses, mobile device identifiers, or identifiers associated with a cookie, and may associate other information that we collect (e.g., information about content viewed on the Services) with a particular persistent identifier. We also may associate these persistent identifiers, and any other information associated with them, with a particular user account. We use this information to support our internal operations (or to make the system work). For example, we may use cookies to keep a user logged into the Services.
- We collect other information about children’s use of our Services, such as browser type, the nature of devices from which the child is visiting the Services (e.g., a personal computer or a mobile device), the actions children take on our Services, and the content, features, and activities that children access and participate in on our Services. We collect this information for troubleshooting and to enhance, improve, operate, and maintain our Services provided. We collect this information passively using technologies such as standard server logs.
Information Uses
We use the information we collect from students, including children under 13 years of age, for the following purposes:
- Provide the Services to the student, including allowing students to complete assigned work and play available games (if applicable – the teacher may enable this functionality), keeping track of student progress and performance (including earned points and game credits, if the game functionality is enabled)
- Create and maintain the student’s account
- Prevent fraudulent use of our Services
We do not use student Personal Information collected during the use of our Services for any purpose other than those set forth above, which are intended for educational purpose of becoming more efficient at mathematics. Please note that we do not contact students directly for any purposes. We do not advertise to teachers or students while logged into our services. We do not knowingly advertise to students at any time. We do not sell Student Data under any circumstances.
Information Disclosures
We disclose the information we collect from students, including children under 13 years of age, in the following circumstances:
- Teachers will have access to their students’ personal information as indicated to us in connection with the registration process. Additionally, we may make students’ personal information available to their parents. This must be requested through the school so proper parental rights can be verified.
- We may disclose personal information about teachers and students to a school’s third-party service providers at the school’s request. Such service providers may include learning management system providers, student information system providers, and digital gradebook providers.
- Personal information of children under 13 years of age may be disclosed and otherwise transferred to an acquirer, successor, or assignee as part of any merger, acquisition, debt financing, sale of company assets, or similar transaction, as well as in the event of an insolvency, bankruptcy, or receivership in which personal information is transferred to one or more third parties as one of our business assets. In such an event, get More Math will make efforts to provide notice to schools before disclosing or transferring student data. We will not transfer student data unless the recipient has committed to the principles in the Student Privacy Pledge or has equally strong privacy practices in place, or we will provide schools notice and allow them to opt-out of the transferring of the student data and accounts.
- We may disclose personal information of children under 13 to third parties if we believe that doing so is legally required or is in our interest to protect our property or other legal rights (including, but not limited to, enforcement of our agreements), or the rights or property of others, or otherwise to help protect the safety or security of our Services and other users of the Services.
Retention of Information
Except as is otherwise stated in this Privacy Policy, Get More Math retains Personal Information as reasonably necessary to provide the Services. After accounts are closed, we may retain that user’s Personal Information if we believe that retention is reasonably necessary to comply with our legal obligations, meet regulatory requirements, meet contractual requirements with the school, resolve disputes between users, prevent fraud and abuse, enforce this Privacy Policy and our Terms and Conditions, or to otherwise provide the Services, including but not limited to any support-related reporting and trend analysis.
Student accounts and student data are the property of the school that created them. We will delete student data when requested by the school, in accordance with any agreement we have with a school, after a certain period of inactivity, or when the data is determined to be no longer necessary. For more information about our data retention policy please contact us at privacy@getmoremath.com.
Regional notices and information
California Residents – California Consumer Privacy Act
The CCPA bill is intended to further Californian’s right to privacy by ensuring the following rights.
- The right of Californians to know what personal information is being collected about them.
- The right of Californians to know whether their personal information is sold or disclosed and to whom.
- The right of Californians to say no to the sale of personal information.
- The right of Californians to access their personal information.
- The right of Californians to equal service and price, even if they exercise their privacy rights.
Get More Math collects the minimal amount of data needed to provide our service to our consumers, as detailed in this privacy policy. Get More Math does not sell personal information.
Teachers, educators, or schools wishing to exercise their rights under the CCPA bill may contact us at privacy@getmoremath.com. For parents or students wishing to exercise their rights under the CCPA bill, we encourage you to communicate directly with your student’s teacher or school administrator so that they can verify parental rights. If you are having trouble reaching them, or still require help exercising your rights under the CCPA bill, you may contact us at privacy@getmoremath.com and we will help coordinate with the school. You may also call us at 209-288-5550.
European Union Residents – General Data Protection Regulation
GDPR
We are not currently operating in or marketing to customers in the EU, but we are working towards full compliance with GDPR principles
- Residents’ rights under the EU GDPR
- The right to withdraw consent
- The right of access
- The right to erasure
- The right to rectification
- The right to data portability
- The right to object
- Notification of data breaches
- The right to lodge a complaint with a supervisory authority
If you have signed up for Get More Math, you can request to receive an exported file of the personal data we hold about you. You can also request that we rectify or erase any personal data we hold about you. Teachers, educators, or schools wishing to exercise their rights may contact us at privacy@getmoremath.com. For parents or students wishing to exercise their rights, we encourage you to communicate directly with your student’s teacher or school administrator so that they can verify parental rights. If you are having trouble reaching them, or still require help exercising your rights, you may contact us at privacy@getmoremath.com and we will help coordinate with the school. You may also call us at 209-288-5550.
International Visitors
Our servers and data centers are located in the United States. If you choose to use the Services from outside the U.S., you should know that you are transferring your Personal Information outside of your region and into the U.S. for storage and processing. By providing your Personal Information to us through your use of the Service, you agree to that transfer, storage, and processing in the U.S.
Security
We use security measures that are designed to protect Personal Information from accidental loss, disclosure, misuse, and destruction. These include administrative, physical and technical safeguards such as information security policies and procedures, employee privacy and security awareness training, using cloud data centers that are ISO and NIST certified. We restrict access to student personal information to our employees and contractors who have a direct “need to know” in order to operate and improve our services. We review our security policies, practices and procedures regularly and have security team focused on the continual improvement of these processes.
Updates to this Policy
We may occasionally update this Policy. When we do, we will also revise the “last updated” date at the beginning of the Policy. Continued use of our Services after such changes will be subject to the then-current Policy. Your continued use of our Services following the effective date of the changes constitutes your acceptance of the revised policy. We encourage users to periodically review this Policy to stay informed about how we collect, use, and disclose Personal Information. We will not make material changes to our privacy policy that would result in Student Data being used in a manner inconsistent with the terms initially disclosed when the data was collected, without first giving notice to the schools and providing a choice before the Student Data is used in a materially different manner than was originally disclosed.
Contacting Us
If you have any questions or comments about this Policy, please contact us using the following contact information: Get More Math, PO BOX 5045, Sonora, CA 95370 or privacy@getmoremath.com. 209-288-5550